Privacy Policy for Supplement Recommendation App

Effective Date: 30 June 2025

Information We Collect

Personal Information

• Health and lifestyle questionnaire responses
• Supplement preferences and current usage
• Age and gender information
• Pregnancy/breastfeeding status (for applicable users)

Automatically Collected Information

• App usage analytics
• Device information
• Error logs and crash reports

How We Use Your Information

Primary Uses

• Generate personalized supplement recommendations using AI
• Store your health profile for future recommendations
• Manage your subscription status and usage limits
• Provide customer support

AI Processing

• Your questionnaire responses are processed by OpenAI's API to generate recommendations
• Data is transmitted securely and used only for recommendation generation
• OpenAI's privacy policy applies to this processing

Legal Basis for Processing

We process your personal data under the following lawful bases:

• Your consent, which you may withdraw at any time.
• Contractual necessity, to provide our services to you.
• Legitimate interests, such as improving app performance and ensuring security.

Data Storage and Security

Firebase/Google Cloud

• All user data is stored securely using Google Firebase/Firestore
• Data is encrypted in transit and at rest
• Access is restricted to authorized personnel only

Data Retention

• User profiles and responses are retained while your account is active
• You may request data deletion by contacting us
• Some data may be retained for legal compliance

Your Rights Under GDPR

If you are located in the UK or EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Object to certain processing activities
• Receive a copy of your data in portable format
• File a complaint with your national data protection authority

You may withdraw your consent at any time by deleting your account or contacting us at the email below.

Subscription and Payment Information

In-App Purchases

• Subscription management is handled by Google Play Store
• We do not store payment card information
• Subscription status is tracked for feature access control

Usage Tracking

• Free users: We track monthly recommendation usage (limited to 1 per month)
• Premium users: We implement rate limiting for system stability

Third-Party Services

OpenAI

• Questionnaire responses are sent to OpenAI for recommendation generation
• Subject to OpenAI's privacy policy and terms of service

Google Services

• Firebase for data storage and user authentication
• Google Play for subscription management
• Subject to Google's privacy policies

Children's Privacy

This app is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy

We may update this privacy policy periodically. Continued use of the app constitutes acceptance of any changes.

Contact Information

For privacy-related questions or requests:

• Email: info@supplementai.net
• App: Use the contact form within the app